A Managed Services solution facilitates a true partnership between the client and TantaComm. The hardware and software reside on site with the client, comparable to the Traditional/On-Premise delivery model. Managed Services has the added benefit of being fully supplemented with a complete suite of capabilities, ranging from support to full administration. This approach allows the client to focus on core functions that are more closely tied to its business operations, while leaving the administrative and support work to the TantaComm team which specializes in supporting BPOs and their business models.
Each business relationship is different, and TantaComm will work with the clients to better understand each of their administrative needs. The resulting strategic road map will result in an affordable, effective, and reliable managed services plan that delivers results for the client based on three tiers of support.