For over a decade, TantaComm has been quietly and effectively engineering advanced technical solutions to contact center management that provide a rapid return on investment with product life cycles that remain productive long after other systems are discarded.

January, 1994 - TantaComm is founded to develop a digital call recording solution for third party contact centers.

July, 1995 - TantaComm installs the first beta DART8 digital call recording system at APAC's Oskaloosa, IA contact center.

December 1995 - TantaComm installs the first production DART8 digital call recording system.

July, 1996 - TantaComm launches DARTMON, adding realtime call monitoring to the DART8 digital call recording platform.

July, 2000 - TantaComm launches DartQA, providing a full range of contact center quality assurance tools to the DART8 digital call recording platform.

September, 2003 - TantaComm launches new third party contact center management tool, revolutionizing the way companies monitor and measure the quality of outsourced third party contact centers.

January, 2004 - TantaComm launches Auditor, replacing the DART8 system, and adding greater control and functionality to the call recording platform while increasing server density significantly.

May, 2007 - TantaComm installs its first VoiP call recording production system.

January, 2008 - TantaComm launches NetAuditor, replacing the Auditor system, and once again increasing server density significantly, while simplifying the addition or replacement of hardware in the call recording platform.