Software as a Service (SaaS) offers BPOs increased flexibility when it comes to choosing their delivery model, oftentimes reducing the amount of investment required. SaaS mandates all physical hardware be purchased and installed on site with the client, while the software is purchased based on a licensing model. This practice provides the client a more effective way to manage its budget and investment by eliminating the payment for unnecessary service.

A client’s IT team works closely with the TantaComm Support team for a full build, configuration, and installation of the hardware. TantaComm installs the software remotely around the specific business needs of a client. This delivery model gives the client a high level of control and agility when it comes to allocating its budget.

Key Features:

• Based on a software licensing model, SaaS is a scalable cost management delivery model that allows the client to pay more effectively for the specific services an operation requires
• SaaS eliminates the need for enterprise level solutions by offering benefits specific to the BPO industry
• The delivery model offers the same configuration as traditional on-premise model
• SaaS offers increased business agility