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TantaComm Announces New Interaction Recording Solutions for Business Process Outsourcers (BPOs)
9.27.2011
TantaComm, the world’s #1 provider of customer interaction solutions designed for business process outsourcers (BPOs), announced today a series of new products and solution enhancements designed to help BPOs better service clients, minimize risk, and streamline system administration. The new functionality comes in the areas of enhanced Quality Monitoring features, PCI Compliance enablement, centralized interaction management, platform monitoring, and interaction recording capacity.
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